Frequently asked questions - Taro Health

Frequently asked questions

Doctors on Taro cut out insurance companies to deliver personalized care directly to you at a fraction of the cost. You can have an affordable, experienced, and reliable doctor — all for less than the price of a cup of coffee a day.

+What can I see my direct primary care doctor for?

Primary care covers a much larger scope of care than people realize! Here is a list of generally covered services. This may vary slightly for each doctor on Taro. Please ask your DPC doctor for more details.

Everyday care
  • Annual physical exams
  • Pre-operative clearance exams
  • Allergies
  • Colds and flus
  • Headaches, migraines, and pains
  • Skin rashes, moles, and lesions
  • Cuts, scrapes, and minor injuries
  • Stitches, sutures, and staple removal
  • Sports injuries, like strains and sprains
  • Upset stomach and diarrhea
  • Nausea and vomiting
  • Urinary tract infections (UTIs)
Chronic conditions
  • Diabetes and high blood sugar
  • Overweight, obesity, and weight management
  • Heart disease
  • High cholesterol and hyperlipidemia
  • High blood pressure and hypertension
  • Asthma, COPD, and other respiratory issues
  • Sleep apnea and insomnia
  • Anxiety
  • Thyroid conditions and hypothyroidism
  • Arthritis and joint pain
  • Back pain
  • Acne and skin health
Wellness and prevention
  • Holistic care
  • Diet and nutrition counseling
  • Mental health
  • Cardiovascular disease screening
  • Flu shot and other vaccinations
  • Smoking cessation
  • Men’s health
  • Women’s health
  • Contraception counseling and family planning
  • Travel health
  • Medical clearance
  • Basic cancer screenings, including referrals for mammograms and colonoscopies

+Do doctors on Taro take health insurance?

No, direct primary care (DPC) doctors on Taro do not bill insurance, but you can still join the practice if you have it. All patients are eligible for direct primary care. You can still use your insurance for other medical practices, pharmacies, and hospital visits, as well as for your labs and medications.

+I have health insurance, so why direct primary care (DPC)?

Having health insurance does not always translate to having great access to affordable health care. Many patients who have insurance wait weeks to see a doctor or still pay out-of-pocket for expensive urgent care or ER visits. DPC eliminates these headaches and provides high-value, affordable primary care that covers 80-90% of your health care needs.

+What if I don't have health insurance?

You do not need insurance to join a direct primary care (DPC) practice. In fact, many DPC doctors go above and beyond to help uninsured patients manage costs. They contract directly with vendors to help their patients get discounted prices for medications, labs, blood work, and imaging like an X-ray or MRI.

+Can I apply my monthly fee towards my deductible?

Unfortunately, no. Doctors on Taro do not bill insurance. This enables them to spend more time with you, stay available for you, and offer affordable, transparent prices so you’re never surprised.

+Can I use my Health Savings Account (HSA)?

Many patients do. In addition, medications, labs, blood work, and imaging can be paid for using your HSA/FSA, cash, or insurance — whatever makes the most financial sense for you. Doctors on Taro can help you navigate this with your HSA/FSA provider.

+What’s the difference between direct primary care (DPC) and concierge medicine?

Concierge medicine bills insurance for each visit, then charges an additional fee on top of insurance simply for access to the doctor. That fee can be several thousands to tens of thousands of dollars per year. DPC doctors do not bill insurance. Instead, they charge an affordable monthly rate to make the care experience simple and transparent. This enables patients to have easy access while building a long-term relationship with their doctor.

+What about prescriptions and medications?

If you have insurance, you can use it for prescriptions and medications depending on your plan. However, many doctors on Taro offer discounts as part of their monthly fee. This varies by practice. Please ask your DPC doctor.

+What about labs, blood work, and imaging needs (like X-rays or MRIs)?

If you have insurance, you can use it for labs, blood work, or imaging needs depending on your plan. However, many doctors on Taro negotiate discounted rates with vendors and pass those savings to their patients. Some even do it as part of their practice and include it in the monthly fee. This varies by practice. Please ask your DPC doctor.

+What about referrals to specialists?

Research shows that spending more time with your primary care doctor decreases the need for specialists. However, when a referral is needed, doctors on Taro will help you find a specialist who meets your care needs. Doctors on Taro partner closely with their patients to navigate the complicated healthcare system. If you have insurance, you can use it for your specialist depending on your plan.

+What does the American Academy of Family Physicians say about DPC?

“The direct primary care (DPC) model is structured to emphasize and prioritize the intrinsic power of the relationship between a patient and his/her family physician to improve health outcomes and lower overall health care costs. The DPC contract fee structure can enable physicians to spend more time with their patients, both in face-to-face visits, and through telephonic or electronic communications mediums should they choose, since they are not bound by insurance reimbursement restrictions. For these reasons, the DPC model is consistent with the AAFP’s advocacy of the PCMH and a blended payment method of paying family medicine practices.” – American Academy of Family Physicians

+Other questions?

Feel free to contact us at support@tarohealth.com! We are here to help.

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